Privacy Policy – Musquy Qhaway

Your privacy is important to us.
At Musquy Qhaway, we are committed to protecting your personal data while providing a peaceful, dignified, and enriching retirement experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services related to senior care, wellness programs, and community activities.

1. Information We Collect

Personal Information

• Name
• Email address
• Phone number
• Emergency contact and health preferences

Care & Wellness Preferences

• Information about lifestyle, diet, and activity interests
• Preferred room type or package
• Scheduling preferences for visits or consultations

Technical Data

• IP address
• Browser and device information

Payment Information

• Credit/debit card details (if paying for services)
• Billing address

Usage Data

• Pages visited, time spent, inquiries made through the website

2. How We Use Your Information

Providing Personalized Services

• Help you or your loved one enroll in wellness programs and care plans
• Prepare personalized recommendations based on care needs and preferences

Communication & Support

• Send booking confirmations and updates
• Respond to inquiries and provide consultation support

Secure Payments

• Process service payments safely and securely

Service Improvement

• Analyze user interaction to enhance our offerings and care delivery

Legal Compliance

• Meet legal and regulatory healthcare data requirements

3. Sharing Your Information

We do not sell your personal data. We only share your information when necessary for service delivery:

Trusted Partners

• Medical professionals, wellness instructors, or payment providers involved in your care

Legal Requests

• As required by Swiss law or in the event of emergencies affecting your care

4. Cookies & Website Usage

We use cookies to:

• Enhance website navigation
• Improve content based on visitor interactions
• Track basic metrics for service improvements

You may adjust your browser settings to manage cookie preferences.

5. Data Protection & Security

Your personal data is stored securely, and we use standard encryption and access control practices. Only authorized personnel have access to your information.

6. Your Rights

You have the right to:

• Access your personal data
• Request corrections to your information
• Withdraw consent to certain uses of your data
• Request data deletion when no longer needed

To exercise these rights, please email us at info@musquyqhaway.com.

7. Contact Us

If you have any questions or concerns about this policy or your data, please reach out to us:

📍 Bösch 11, 1023 Crissier, Switzerland
📧 info@musquyqhaway.com
📞 +41 19 630 85 19